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Feedback

Praises, rants and suggestions are always welcome, we'd love to hear from you.

You can:

  • Share an idea with us
  • Ask us a question about business insurance, or about Blyth Valley, or about anything...
  • Let us know if you've had any problems or aren't as happy with us as you'd expect you should be
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Simply contact us through our get in touch page.


Here is some feedback received via FeeFo
DateProductScoreCustomer CommentSupplier Response
6 Hour(s) agoBusiness Insurance
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Very helpful and friendly and a good price. A big plus is being able to pay the premium by monthly Direct Debit. Have recommended you to my friends.

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No Comment
29 Hour(s) agoBusiness Insurance
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The service, insurance and price are excellent

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No Comment
30 Hour(s) agoBusiness Insurance
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I experienced the service I received to be excellent - the telephone service person who dealt with my enquiry - whose name is Jane Aldous - was tremendous. She was very patient, helpful with an excellent telephone manner. She made the process so easy and stress free as I needed cover immediately at ...

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No Comment
07-Sep-2010Business Insurance
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Very efficient and professional service. Good advice and very competitive quotations

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No Comment
07-Sep-2010Business Insurance
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Excellent service. Very fast response.

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05-Sep-2010Business Insurance
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Very quick and easy to set up. Telephone staff very helpful.

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No Comment
02-Sep-2010Business Insurance
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I was surprised they have a category for coaches after having to explain what coaching is to many other companies. The quoted rate seemed competitive, but then there was a technical issue that prevented me from completing the purchase. Someone from the office called me back though and we managed it ...

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No Comment
01-Sep-2010Business Insurance
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Seems fine. I have little experience of other brokers to cmpare with.

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No Comment
31-Aug-2010Business Insurance
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The service was quick and efficient. I had spent 45 minutes with another supplier trying to arrange insurance, but they struggled to understand my company's role so I just gave up. I was recommended to try Blyth Valley by a friend, and the whole thing was sorted in less than 15 minutes.

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No Comment
31-Aug-2010Business Insurance
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Friendly service, good price, prompt document delivery. Perfect!

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31-Aug-2010Business Insurance
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we thought we had quite complicated needs, however blyth valley simplified everything for us and we had what we needed in just one phone call, an outstanding service.

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31-Aug-2010Business Insurance
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Good, helpful and responded to my queries quickly.

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31-Aug-2010Business Insurance
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Very prompt and efficient service

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31-Aug-2010Business Insurance
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So easy and very competitive

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28-Aug-2010Business Insurance
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Very quick and easy to obtain quote and very clear web instructions. Ideal if you are wanting to obtain cover quickly and without any fuss. Very good after sales customer care

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23-Aug-2010Business Insurance
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Great friendly service and able to help me get good value for money on insurance...
Thanks

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23-Aug-2010Business Insurance
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Expert, fast, efficient, trustworthy. No problems with these guys, really. Friendly staff, too. The turn-around time from contact to insurance is the only thing that tips the balance between good and excellent. It's fast so it's good, but to do it all in a day - given the possibilities with email et...

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No Comment
23-Aug-2010Business Insurance
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Very helpful staff on the telephone, and quckly followed up verbal quote by email. Good price, and the details and paperwork were quickly sorted out once I decided to go ahead.

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17-Aug-2010Business Insurance
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Very simple to deal with and very professional

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17-Aug-2010Business Insurance
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Extremely efficient and helpful, I managed to get a tailored made insurance set up very quickly and hassle free. I found them on a google search and would recommend.

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17-Aug-2010Business Insurance
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Very friendly and courteous staff. Willing to listen and to offer an opinion/suggestion. Good value for money.

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16-Aug-2010Business Insurance
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Found through Google query.
Easy to use website, good value, excellent follow-up process.

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16-Aug-2010Business Insurance
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Great service. Really simple on-line quotation and purchase - only took minutes and then nice touch getting a call from an adviser just to make sure everything was okay - would recommend to others

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16-Aug-2010Business Insurance
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I don't know who Insurance Bee are, but I think Blyth Valley are great.

They always answer the telephone, speak politely, deal with me personally and know what they are talking about - both regarding insurance and regarding my specific situation. They have access to my files while on the telepho...

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Thank you so much for your kind words and taking time out of your day to leave feedback. We really appreciate it.

InsuranceBee is our sister company based in the USA - that's why the name is unfamilar to you. We've recently launched there to assist small businesses with their Errors & Om...
16-Aug-2010Business Insurance
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Professional, helpful and friendly service with no hard sell - thanks

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No Comment
15-Aug-2010Business Insurance
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Really please with the service

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14-Aug-2010Business Insurance
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I found them to be incredibly easy to deal with. Sorting out insurance can be incredibly long winded, pushy e-mails, etc and lots of chasing up by sales people who I do not have a great deal of time to take calls from.

The only thing lacking would be a schedule detailing the billing cycle for th...

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No Comment
12-Aug-2010Business Insurance
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Excellent and easy to use website when purchasing insurance.
Telephone contact proved to be a real pleasure. Blyth Valley & Insurance Bee's representative was friendly, professional and efficiently provided what I felt to be a personalised service to meet my needs.
Many thanks Cheri!

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11-Aug-2010Business Insurance
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Very professional in their dealings

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11-Aug-2010Business Insurance
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great!! Nick was very polite and informative and made it easy to do
best Regards
Clive johnson

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09-Aug-2010Business Insurance
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very good clear and conscise advice

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08-Aug-2010Business Insurance
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Excellent service

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07-Aug-2010Business Insurance
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Competative pricing, staff helpful and informative

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No Comment
04-Aug-2010Business Insurance
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competitive rates, and efficient and polite service.
Only problem was I couldn't complete on-line after hour. i had to phone. So maybe the web site needs to make it clear

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No Comment
04-Aug-2010Business Insurance
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I knew nothing about Blythe until being recommended that they were a very good "Broker" that Hiscox recommended I should talk to for independent advice.

On contacting one of their representatives (Cheri), she was extremely polite, informative and assisting. Cheri immediately understood...

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No Comment
02-Aug-2010Business Insurance
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Very easy to use the site. The products were as required and cheaper to buy than from other suppliers. Very friendly on the phone.

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28-Jul-2010Business Insurance
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The individual with whom I dealt was extremely knowlegdeable, very friendly and easy to deal with.

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28-Jul-2010Business Insurance
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Blyth Valley dealt with my query in a very quick and efficient manner. Setting up PI insurance for our company was painless!

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24-Jul-2010Business Insurance
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Tjis is my first encounter and I have found them very helpful to date

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21-Jul-2010Business Insurance
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Very helpful & comprehensive service. Reasonable rates and interest free monthly payments.

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20-Jul-2010Business Insurance
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I thought the service provided was fast efficient and the follow up phone call persuaded me to use Blyth Valley for my business insurance. Gemma Hicks who dealt with my application was professional, courteous and professional.

I will recommend your company and although price will factor in my ch...

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18-Jul-2010Business Insurance
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Seems a professional and efficient service.

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18-Jul-2010Business Insurance
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Excellent friendly service and great price

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17-Jul-2010Business Insurance
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Good price; prompt response; all questions answered quickly

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17-Jul-2010Business Insurance
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My requirements were not run of the mill but Samantha asked all the right questions and even when I changed my requirements she delivered the goods

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15-Jul-2010Business Insurance
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Our recent transaction with Blyth Valley was dealt with courteously and effeciently by someone who appeared to be very competent and gave confidence that our interests were being served.

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14-Jul-2010Business Insurance
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Cheerful, polite and customer focused; listened and responded to my company's requirements - excellent.

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14-Jul-2010Business Insurance
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I received an excellant service from the staff at Blyth Valley form the first enquiry to receipt of the policy. I would have no hesitation in recommending them to anyone seeking business insurance.

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No Comment
13-Jul-2010Business Insurance
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Accessible; fair price; the right amount of follow-up showed that they were interested in me, but not badgering me.

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No Comment
13-Jul-2010Business Insurance
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The lady I spoke to was great, really helpful and guided me.

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No Comment

Blyth Valley Ltd is authorised and regulated by the Financial Services Authority (FSA) under firm reference no. 307180. You may check this on the FSA's register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 6061234.